Privacy Policy and Cookie Settings
Key Details
This website privacy policy describes how Quality Gutters Ltd protects and makes use of the information you give the company when you use this website.
If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
The policy is updated from time to time. The latest version is published on this page.
The website privacy policy was last updated on 17/09/2020
If you have any questions about this policy, please email office@brighthousegutteringandroofing.co.uk
Introduction
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather
We may collect the following information:
• Name and Job Title
• Contact information including email address
• Your enquiry/message
• Demographic information, such as postcode
• Website usage data
• Other information relevant to client enquiries
• Other information pertaining to special offers and surveys
• Google Analytics
• IP address (this also helps us block repeated spam)
Google Analytics Data
Google Analytics stores information about:
• the pages you visit on the website
• how long you spend on each website page
• what you click on while you’re visiting the site
We don’t collect or store your personal information (for example your name or address) unless you have actively passed it on to us, so this information can’t be used to identify who you are.
How we store your data
When you consent to filling in the enquiry form, your data is stored on the website’s database and also emailed to the admin email associated with that form.
You will also receive a user email which will detail what information we hold and a link to remove yourself from this database.
How we use this data
We use this data to contact you about your enquiry.
Google reCAPTCHA
ReCAPTCHA collects personal information from users to make this determination of whether they are human and not a bot to prevent SPAM. The reCAPTCHA algorithm checks to see if there is a Google cookie placed on the computer being
used. An additional reCAPTCHA-specific cookie will then be added to the user’s browser allowing a complete snapshot of the user’s browser window at that moment in time.
Information gathered includes:
• All cookies placed by Google over the last 6 months
• How many mouse clicks you’ve made on that screen (or touches on a touch device)
• The CSS information for that page
• The date
• The language your browser is set to
• Any plugins you have installed on the browser
• All Javascript objects
Newsletters
You will have a double-opt in option in order to receive marketing communications from us, including our monthly newsletter. Unless you have double opted in, we will not add you to our mailing list.
We will never lease, distribute or sell your personal information to third parties unless we have your permission, or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998 and GDPR 2018.
You have the “Right to be forgotten” unless there are overriding legitimate grounds for us keeping the data (e.g. billing/client statistics)
Security
We always hold your information securely.
To prevent unauthorised disclosure or access to your information we have implemented security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the in line with the Data Protection Act 1998 and GDPR 2018.
Data Breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Right to be Forgotten
You can fill in the form on our privacy policy page to review or remove your data at any time.
Cookie Policy
This Cookie Policy was last updated on September 24, 2023 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, https://brighthousegutteringandroofing.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Advertising cookies
On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on https://brighthousegutteringandroofing.co.uk. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalized ads.
Because these cookies are marked as tracking cookies, we ask your permission to place these.
5.4 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
6. Placed cookies
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Bright House Guttering and Roofing as a part of Bright Houses Property Development Group
7A Bulrushes farm,
Coombe Hill Road,
East Grinstead,
RH19 4LZ
United Kingdom
Website: https://brighthousegutteringandroofing.co.uk
Email: office@brighthousegutteringandroofing.co.uk
Phone number: 08009153205